Recover account

Beebee92

Hi. This is the 3rd time I'm posting this

I just got a new phone but I keep getting an error message when I try to log on to Facebook to retrieve my account. Please can anyone help me retrieve it? I was on 2000 plus. I don't want to have to start all over. Someone please help me

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/340497/recover-account

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android

Freddy_

@Beebee92 Hi and welcome

If the error message you are getting ids the same as below then you will need to uninstall and reinstall the game and you should then be able to log in to your account. Please note that uninstalling you will LOSE any stored BOOSTERS and LIVEs

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you

Beebee92

Thank you