My game won't load to the app store when it asks me to

rosgay_81

What does this mean

kiara_wael

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

Freddy_

@rosgay_81 Hi and welcome,

Sounds like you may have the long standing connection issue, try all the above tips from @kiara_wael and if this deos not solve your issue, You will probably need to uninstall and reinstall the app as no fix has been found for this at present, but if this is a mobile device you will LOSE any stored BOOSTERS or LIVES

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

Thank you