Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to the friendly King Community.
You can lose your game progress for various reasons 😔If you have previously saved the game on Facebook or Kingdom, your game progress is safe and you will get back game progress by logging in to the game again. Also you need to check if your game is connected to another facebook because this is the reason why you may face such problems.
If you have not previously linked the game through any account, your game progress completely lost.
However, even if you lose the game progress completely, we have a way to get your game progress back.
That means your game progress can be set manually so let me know if you want it and we look forward to hearing from you
Thank you.