In-App Purchase Issue of Candy Chronicle Challenge

djsoph

Hi All

Just wondering if anyone is experiencing issues with purchasing once completing the candy chronicles?

I had no more life to play and as you have 12 hours for the offer, thought I’d come back to it when life was full but when I attempt to access, it opened without being able to purchase, see screenshot

i have closed game, rebooted mobile but nothing worked

Any suggestions as to how to overcome?

many thanks

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/341514/in-app-purchase-issue-of-candy-chronicle-challenge

Hi and Welcome to our Community

I havent this future in my game , Please email our Player Support so we can take a closer look at this and see what happened.

Email them by going to the Settings in the upper right corner on the map. Choose the Help Center a topic and you'll find "Contact us' in the bottom of the page.

Freddy_

@djsoph Hi and welcome,

Have seen someone else report the same issue, so maybe just a Temporary issue, if you have done the standard troubleshooting tips there is not much else you can do, other than trying to get customer support to have a look into the issue

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/341514/in-app-purchase-issue-of-candy-chronicle-challenge

Welcome to the friendly King Community.

The notification you received is always fleeting, meaning you were told there were offers for you. Even without a notification, you can get the details of offers from Candy Shop and you can buy the offer of your choice from there.

Thank you!