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In-App Purchase Issue of Candy Chronicle Challenge
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Hi All
Just wondering if anyone is experiencing issues with purchasing once completing the candy chronicles?
I had no more life to play and as you have 12 hours for the offer, thought I’d come back to it when life was full but when I attempt to access, it opened without being able to purchase, see screenshot
i have closed game, rebooted mobile but nothing worked
Any suggestions as to how to overcome?
many thanks
Answers
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Hi and Welcome to our Community
I havent this future in my game , Please email our Player Support so we can take a closer look at this and see what happened.
Email them by going to the Settings in the upper right corner on the map. Choose the Help Center a topic and you'll find "Contact us' in the bottom of the page.
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@djsoph Hi and welcome,
Have seen someone else report the same issue, so maybe just a Temporary issue, if you have done the standard troubleshooting tips there is not much else you can do, other than trying to get customer support to have a look into the issue
Thank you
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Welcome to the friendly King Community.
The notification you received is always fleeting, meaning you were told there were offers for you. Even without a notification, you can get the details of offers from Candy Shop and you can buy the offer of your choice from there.
Thank you!
