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Anyone has any idea why I didn't get the adventure pass whereas my husband got it although we're at the same level (9615)?
Please @CandyCrush help center if you're reading this grant me the adventure pass for the love of gummy bears, I'm one of your most loyal users!
Hi and Welcome to our Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features or events might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
Hello and thank you for your response!
I'm keenly interested in being part of the sample users who test new features. I've been playing Candy Crush for many many years now and I'm in competition with my aforementioned husband who has received multiple early access to features, unlike me. Could you pleaaaase make an exception and give me access to the adventure pass? Pleaaaase😢😢😭😭😢😭
@kafa_ballout Hi Again
This is something no one can do anything about, all features the test groups are randomly selected and nobody can get special access to any of the features. All depends on if your lucky enough to be part of the randomly selected group for the feature. Nobody gets access to all features
Hello and thank you for your response!
I'm keenly interested in being part of the sample users who test new features. I've been playing Candy Crush for many many years now and I'm in competition with my aforementioned husband who has received multiple early access to features, unlike me. Could you pleaaaase make an exception and give me access to the adventure pass? Pleaaaase😢😢😭😭😢😭