how to solve connection issue

ravjosh

for last 2 months, unable to connect candy crush saga

Freddy_

@ravjosh Hi and welcome are you getting any error messages, is it like anything in post below

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/343548/how-to-solve-connection-issue

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/343548/how-to-solve-connection-issue

Welcome to the friendly King Community.

Game app may be unable to connect to the server for a variety of reasons, so to find out what your real problem is, you need to show us a screenshot of your problem.

For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

Thank you!