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Why can't I play candy crush on my kindle.
driving_me_crazy
Posts: 7
Level 2
in Support
It was working perfectly fine up until a couple of months ago. Now it partially loads and then I get error message error trying to connect to Amazon Appstore.
I have tried every possible solution shown on this site. Pulling my hair out. Any solution plllleeeeaaaasssse
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Answers
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Hi and Welcome to our Community
Please update the app to the latest version (1.178). for more info please check this page
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Hello @driving_me_crazy The latest version of the app is 1.206.0.2, but based on the number of recent complaints regarding Kindle and CCS I doubt very much having the latest version is going to help.
You might like to try contacting Amazon support to see if they can help.
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@driving_me_crazy Hi and welcome,
The error above is an old issue and this is not the same . There are a few people with issues with kindle devices and the information is very limited.
I would try customer support for help as well as following @Alienscar rs advice and try amazon support as well
Thank you
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Welcome to the King Community.
We have received such a report a long time ago and the problem has already been reported but we have not received any new information yet HERE.
Since we do not have any new information, you can contact our Player Support for the latest information, as well as Amazon Support if they have a solution.
Thank you!
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