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Got 0th leave play

manalik
manalik Posts: 12

Level 2

Hi, 

I play candy crush regularly. But today suddenly I got 0th leave play only for once. It this new feature? Please check and let me know. Attaching my screen shot for reference.

I play candy crush saga. I didn't get unlimited leaves. Please check at the top center which indicates the leave number playing. In case of unlimited leaves, we get infinity sign. Normally we get total 5 leaves at a time and it ends if indicator has 1 (last play). But I was playing at 0th leave and it ends after finishing it. highlighting in attached screenshot for better understanding.


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Answers

  • manalik
    manalik Posts: 12

    Level 2

    edited July 2021

    Hi, 

    I play candy crush regularly. But today suddenly I got 0th leave play only for once. It this new feature? Please check and let me know. Attaching my screen shot for reference.

    I play candy crush saga. I didn't get unlimited leaves. Please check at the top center which indicates the leave number playing. In case of unlimited leaves, we get infinity sign. Normally we get total 5 leaves at a time and it ends if indicator has 1 (last play). But I was playing at 0th leave and it ends after finishing it. highlighting in attached screenshot for better understanding.

  • kiara_wael
    kiara_wael Posts: 157,634

    Hi and Welcome to our Community

    Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

    This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

    Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

    Check also the page here about the Lives.

  • manalik
    manalik Posts: 12

    Level 2

    I was playing continuesly and doesn't reinstalled or update any app at that time not even accepted or viewed any leave request from facebook friends. In that case also.. leaves should update with the new counter. Why it was 0? Is that any bug?

  • Alienscar
    Alienscar Posts: 16,489

    Hi @manalik you have an answer to this already in the Support area. You might like to add your screenshot to that thread though, so you can receive the right support.


  • Freddy_
    Freddy_ Posts: 68,477

    @manalik Hi and welcome,

    You have posted no screenshot but there are no unlimited lives in the game, just unlimited timed lives. So are you sure the timer did not count down ? what did you get your timed lives from ? was it from a purchase or a feature

    Thank you

  • hechicerilla
    hechicerilla Posts: 10,369

    Hello 👋

    I'm not sure I understand your problem. Also you mention a screenshot but I don't see it.

    Please can you attach the image to understand it?

    Thanks

  • Alienscar
    Alienscar Posts: 16,489

    @hechicerilla please refer to THIS thread for @manalik screenshot

  • manalik
    manalik Posts: 12

    Level 2

    Hi,

    FYI attaching the screenshot


  • manalik
    manalik Posts: 12

    Level 2

    I was playing the regular game in which we get only 5 leaves at a time.

  • Freddy_
    Freddy_ Posts: 68,477

    @manali Hi Again

    Looking at your screenshot i guess you mean you had no lives and got to play a level . is this correct, if so i guess this is a glitch in the game and will not be permanent so if it continues would just keep playing.

    Thank you

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