Sign Up!

All boosters are GONE!

TracylBean83
TracylBean83 Posts: 17

Level 2

I am currently on level 9303, had 36 color bombs, several striped candies and a few specials. I updated my iPhone to iOS 14.7.1 and suddenly ALL of my boosters are gone. I’m beyond frustrated. From reading similar threads, my boosters cannot be recovered. How can I get them back?!!!

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

    Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.

    However, Please checkΒ HERE.

    Thank you!

  • Freddy_
    Freddy_ Posts: 68,477

    @TracylBean83 Hi and welcome,

    In short you cannot get your boosters back on a mobile device and only if you had any unused purchased boosters would customer support be able to help you with these

  • Alienscar
    Alienscar Posts: 16,534
    edited August 2021

    All boosters are GONE! How can I get them back?!!!

    @TracylBean83 If you purchased any of your boosters King Support will be able to help you. Articles you can find in the Help Center state that any free boosters that are lost will not be returned. If all of your lost boosters were free ones it might still be worth you contacting King Suport just in case they are feeling generous though.

    Here is a link to King Support


  • yorkshiregirl
    yorkshiregirl Posts: 22

    Level 3

    Hi. All my boosters have just suddenly disappeared tonight . Is this a fault? Will they be restored anytime soon? 😫😫

  • yorkshiregirl
    yorkshiregirl Posts: 22

    Level 3

    πŸ˜€β€¦.well the good news is my boosters reappeared πŸ‘πŸ½ and now they keep coming and going. Must be some sort of glitch which I hope they get sorted. Good luck everyone in getting yours back 😊

  • kiara_wael
    kiara_wael Posts: 158,038

    Hi and Welcome to our Community

    Good Luck and Happy Crushing

Hey! Would you like to give us your opinion?