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Can I change my email connected to an account if I no longer have access to it?
AshThePotato
Posts: 3
Level 1
in Support
I recently got back into candy crush but I can’t access the email attached to the account and I don’t know the password. Is there anyway too change the email?
1
Best Answer
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@AshThePotato Hi and welcome,
you cannot change the email if you cannot remember the password or have access to the email to change the password.
You will need to contact customer support to see if they can help with your issue or you may need to create a new account so customer support can manually restore the levels to this account.
When contacting customer support use the subcategories purchases and gold bars as this is something that you should get better response from as the community cannot deal with these issues.
Thank you
1
Answers
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Alright I sent a thing to the player support team. Thanks!
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Well I did that and it just game me stuff about Facebook .-.
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@AshThePotato Hi and welcome,
you cannot change the email if you cannot remember the password or have access to the email to change the password.
You will need to contact customer support to see if they can help with your issue or you may need to create a new account so customer support can manually restore the levels to this account.
When contacting customer support use the subcategories purchases and gold bars as this is something that you should get better response from as the community cannot deal with these issues.
Thank you
1 -
Hello @AshThePotato . I think it can help you. Thank!!! Good luck day!!!
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