lost lives overnight???

mackeedoo

Hi folks - i play CCS on a desktop. I've done all the suggested clearing of cache and history, etc., etc. Yesterday after playing i had a total of 73 lives. Today i signed in and have only 4 lives. Is this a game glitch or does King like taking all your built up lives?? Advice please. Very frustrating to have built up those lives on a daily basis and have them gone the next day.......

kiara_wael

Hi and Welcome to our Community

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Check also the page here about the Lives.

arwen777

@mackeedoo you should read the following:

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

mackeedoo

https://community.king.com/en/candy-crush-saga/discussion/comment/1769425#Comment_1769425

Thanks - I use Facebook and a desktop so nothing was updated, reinstalled or otherwise. I didn't have hundreds of lives, only 73. Seems like a small amount of lives to have stored and then lost. I guess it's just the game itself.........