game crashed when buying gift bundle

kmillar101

I am on level 1688 I bought a gift bundle and the game crashed , it has taken the money from my bank and hasn’t give me my rewards

arwen777

@kmillar101 you should read the following:

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/347687/game-crashed-when-buying-gift-bundle

Hi and Welcome to our Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login, For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.