Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
The loading issueĀ may be due to the app/game not properly connected to the game server.Ā It may be caused byĀ unstable network connection or game server not working properly.
Thus,Ā do try toĀ exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that,Ā go to the shop tab and start your purchase.
Please also check that youĀ have not make any in-app restriction in your device.Ā ToĀ deactivate restriction, please read hereĀ and select the applicable topic, thenĀ do the opposite as the article is about restricting in-app purchase.
I hope my answer above give you some insights in solving your issue. šš
And youĀ can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community)Ā that youĀ can use the boosters to beat any tricky levelsĀ too. š
ā ļøĀ Need more help?Ā CheckĀ ourĀ FAQ:sĀ HEREĀ andĀ Help CenterĀ HERE!
You click onĀ "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it takenĀ longer.Ā
ā ļøĀ Need more help?Ā CheckĀ ourĀ FAQ:sĀ HEREĀ andĀ Help CenterĀ HERE!