What's with the language issue with the new Sweet Crew feature?

Irene_Nagle

Hi, I am English speaking and have had no issues before but, with the new Sweet Crew feature, everything comes up in what I think is Spanish. As you will see in the screenshot, it always says Atacante and when I do send the Help, a phrase comes up that I do not understand.

Alienscar

That is really strange @Irene_Nagle having both English and Spanish at the same time.

All I can suggest is that you clear your app cache if you play on mobile, or clear your browser history and temporary files if you play on a PC.

After you have cleared the items restart your device.

Irene_Nagle

https://community.king.com/en/candy-crush-saga/discussion/comment/1786236#Comment_1786236

Unfortunately, that did not change anything

Alienscar

Sorry that didn't help.

What device do you play on @Irene_Nagle and do you play through Facebook?

Irene_Nagle

@Alienscar I am playing on my laptop which is what I always play on and yes, through Facebook. I have cleared my cache twice and now my Friends List has disappeared as well.

Alienscar

Hi @Irene_Nagle something similar to this has happened in the past, but unfortunately there didn't seem to be a fix for the issue.

You can try changing the language settings of your laptop to Portuguese and then back to English to see if this does anything, but if Candy Crush is the only thing being effected then it must be an issue between Facebook and King again.

Here is a little link to one of the previous issues

https://community.king.com/en/candy-crush-soda-saga/discussion/248941/game-is-in-the-wrong-language-english-on-facebook

Irene_Nagle

@Alienscar, I'll give that a try but ya, it's only an issue with Candy Crush Soda.

Thanks