Milad

miladmtm

Hi, unfortunality my store doesnt open. I need it. Please HELP MEEEEEEEE :)))

Alienscar

Hello @miladmtm Please have a look at the linked discussion below to see if that helps you in any way.

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/349630/milad

Hi and Welcome to the King Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE 

or Please email Player Support about this so they can investigate this.

If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.