Purchase issue

damamariposa

I’ve made a purchase and received the gold bars but not the extra help can this be fixed ASAP please.

damamariposa

Also the chocolate box has has server issues for 4 days now , due to no help I purchased extra help and this has not been given, I have messaged about the purchase already.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/350329/purchase-issue

Welcome to the King Community.

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/350329/purchase-issue

Hi and welcome to the King Community

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!