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Tournament
rosalovesu22
Posts: 15
Level 2
in Support
Can't open any info boutt the tournament just flashes black screen and nothing else
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Answers
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Hi and Welcome to The King Community
Which Tournament are you play ?Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
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The American one with the special candy. And I did all those things still nothing
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Welcome to the King Community.
Your event was the All Stars US Challenge😊If you've noticed an error with the event, follow the troubleshooting steps below.
Check app update - Log out game - Restart device - Open game and Log in.
If you do not find the solution through the steps mentioned above, please let me know again.
Thank you!
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It doesn't help I've tried all that for the past week
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Can you show me a screenshot of your problem so I can send the details of the problem to my team?😊
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I can't take a screenshot of it I'm trying to explain the best I can. I click on the all stars star on the top right but it just flashes a faint black screen and nothing happens if doesn't show me any info or the leader board it just doesn't open at all
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