Problem with Ads again

akafnulnu

Ads start to play for extra moves then abruptly screen goes black then back to level failed. unable to collect extra moves.

kiara_wael

Hi and welcome to the King Community

Make also sure that the app is updated and also your Android system is updated to latest available version,

Check also that you have at least 2 GB of free memory on the device.

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/351870/problem-with-ads-again

Unfortunately akafnulnu the issue of the screen turning black when playing an advert has been going on since December 2020. There is no harm in completing the actions recommended by Kiara, but due to the unresolved issue you may find that your screen still turns black.

https://community.king.com/en/candy-crush-saga/discussion/comment/1280058#Comment_1280058

https://community.king.com/en/candy-crush-saga/discussion/321675/booster-ads-go-black