Treat Machine losing upgrades

Misty_Sena

I play Candy Crush EVERY DAY! I come on this morning and the Treat Machine tells me I lost upgrades "while I was gone" and dropped me from 30 down to 20. Where was I gone?

Kathie-2

This is happening to me also. WHY???!!

biobluehen

Yes me too!!!! Can anyone answer???!!!!

BertSussex

Not alone then but nobody has the answer it seems.

QueenB

Hi everyone and sorry to hear you all have experienced the same issue the Treat Machine 😕

I will pass this along to investigate further and in the meantime, can you please provide me your Game ID so I can get the studio to have. alook?

How to find your Game ID on mobile devices and the Windows app check here and on Facebook like this. 

We would also love to know which game app version you all are using and when did you noticed this started to happen?

Thank you 🙏