📱 Portrait Mode only available October 2021

JBH100

This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.

I’ve tried locking the screen to no avail.

Anyone any ideas as to how to fix this?

thanks

JBH100

Crazy Cat Lad

There is a play test in the game on mobile devices where the game is only available in portrait mode.

Therefore landscape mode is not available for some players at the moment.

The play test started this week and will approximately be live for a month.

We hope that you can enjoy crushing the candies in portrait mode during this time!

Crazy Cat Lad

This test ended in December 2021.

There is a similar test running in February 2022. You can find a new thread about this here:

https://community.king.com/en/candy-crush-saga/discussion/364354/%EF%BB%BFportrait-mode-only-available

Brianlam

For years I have been able to play on my iPad in landscape orientation, today Oct 25 I log on and you are forcing me to play the game in portrait orientation. THIS IS NOT CONVENIENT OR ACCEPTABLE.

If I wanted to rotate my screen that should be my choice not yours. Now put put it back so I can continue playing my game.

Havish

Try turning off Portrait Orientation lock/Auto Rotate on your device and that's it! It's simple. If people play on computers they will have the landscape mode. That's the simple tip I'm giving you.

Brianlam

My screen orientation is not locked, the game automatically switches to portrait once the opening King screen goes away.

Brianlam

Also I play all 3 of the Candy Crush games, Jelly and Soda and they load the correct way, only CC Saga is doing this. Please do not screw up the others like you just did with Saga.

Limestream73

It is even worse. I have the orientation LOCKED at landscape and it ignores it.

FranH

Same has happened to me

pajata56

Same here and I HATE It. Should be my decision. Response please King

JBH100

It seems like the developers have released the iPhone version in the App Store for iPad.

it’s not only very annoying to have to play in portrait mode, the perspective of the game is wrong with many of the candies squashed up.

Dora246

I feel the same about the orientation- I’ve always played landscape & now am being forced to play portrait which is not how my iPad is set up 😡

Sadmum

I play on both my Samsung phone and tablet. I am being forced to play in portrait mode instead of landscape. I HATE IT! Please fix it.