Hacked FB page

toyia70

My FB was hijacked and I lost access to it. Is it possible to regain access to my CC games via King? I was at level 5200 or so, I would hate to start over.

Thanks

Crazy Cat Lad

Hi @toyia70 and welcome to our Community!

If you no longer have access to your Facebook account where you saved the game on, then please connect the game to a new Facebook or King account. Then email Player Support as the steps above and ask them to manually put you on the same level on your new account.

kiara_wael

Hi and Welcome to the King Community

If your game saved in King accout. Please email Player Support Team

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

Crazy Cat Lad

Hi @toyia70 and welcome to our Community!

If you no longer have access to your Facebook account where you saved the game on, then please connect the game to a new Facebook or King account. Then email Player Support as the steps above and ask them to manually put you on the same level on your new account.