👑 King.com game not loading/ login not working

Ryanthecrusher

https://community.king.com/en/candy-crush-saga/discussion/comment/1885179#Comment_1885179

Thanks for the tip @Diamond Lim unfortunately incognito mode doesn't work either.

I don't think it's with the cookies just the reCAPTCHA

Ryanthecrusher

https://community.king.com/en/candy-crush-saga/discussion/comment/1885179#Comment_1885179

Thanks for the tip @Diamond Lim unfortunately incognito mode doesn't work either.

I don't think it's with the cookies it's probably the reCAPTCHA

arterie

Thank you King.com - Woke up this morning, and the website has loaded! cheers all! - Hope you have the same experience.

Rick 😃

EustatiaVye

I'm trying to log into king.com. I have tried to recover my password via email to no avail. I'm using Safari on macOS 11.6. My King User Name is Eustacia Vye. Please help!

Lindark

It's important to link your accounts to a King account (email account) so you have one universal account for all platforms :)

NolanA

https://community.king.com/en/candy-crush-saga/discussion/comment/1892924#Comment_1892924

Yes, the issue was fixed this morning. Yesterday, the king.com website showed the logo and no content across multiple computers and browsers. This morning, the king.com website showed the expected content across multiple computers and browsers.

Is there an explanation about what the problem with the king.com website was? Or why it took more than 2 weeks to fix?

EDIT -- I may have spoke too soon. I reverted back to level 1 when logged in to king.com. I am still on my usual level when I play via Bluestacks (android phone emulator) on the same email-password. I'll try again later in the week.

Crazy Cat Lad

Hi @EustatiaVye and welcome to our Community!

I moved your comment from the thread regarding a login issue on iPhone in 2020 to this current issue on King.com.

Please find more info and help on the first page of this thread HERE.

Ryanthecrusher

Thank you SO MUCH for the fix @Crazy Cat Lad! You don't know how much this means to me!!!

dilombardo

https://community.king.com/en/candy-crush-saga/discussion/comment/1893414#Comment_1893414

i was able to log on but level 1 is being displayed. i logged off and on and still level one.

i logged off and on a few times and was able to access my former level progress and boosters. Lost out on nearly two weeks of daily boosters.

Is there no explanation for the delay in access?

EustatiaVye

Thank you for your suggestions. I was able to solve my problem by using Firefox instead of Safari.

Eustacia Vye