Account problem

buttparsa

I have nearly reached 4000 level of candy crush saga but due to some reason i can't connect my game to fb account😭😭😭😭😭😭😭😭😭😭😭 when i connect to fb it shows the page you requested can not be displayed .... bla bla bla... can someone help me to fix my proplem 😣😣😣😖😖 i can't loose my game my levels plzzzz help me

janejarvisjimjarvis

I want to get my game back

Ryanthecrusher

Hi @buttparsa, if you have a king account on a different device then it won't connect to fb because it's a king account, not a fb account. @janejarvisjimjarvis, to get your game back, log in to your account. Sadly if you uninstalled the game and have no account you will have to start over

buttparsa

No i dont have... i have one device. I uninstall it but o have account

Glenn1972

Hi @buttparsa , try to login to FB.

If you can't login to FB, try to change your FB password by taping on "Forgot Password". Be sure to use you same email or contact number

Once in FB

If needed - search for the Candy Crush Saga game via FB and download it in FB

When you have it downloaded, sign into it the same as you always have (same password etc)

If you are that far along (signed into your game) I think levels can be restored with help from the information provided in the link below

Tap the words “View Post” in the link below to open ⤵️

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored