Level 10385 freezing.

Nigel_Cleaves

I have lost a number of lives now. The level stops playing. I cannot make new moves but I can exit the game. This fault is on Android device.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/356131/level-10385-freezing

Welcome back to the King Community.

We're very sorry for your inconvenience 😪Anyway let me know if you get the solution after following the troubleshooting steps as per the link below.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Also I'm going to review the level to check if my game has the same problem.

Thank you!

Nigel_Cleaves

Only this level freezes. I can play others fine so I know that the game is fine and the kevrl is not

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1917254#Comment_1917254

Okay, I'll be back here after checking the level😊

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1917254#Comment_1917254

I checked the level on Android, Apple and Windows app but I didn't find any such problem.

Anyway did you follow the link above?

Nigel_Cleaves

I have played this level numerous times. It freezes up once every 5 or 6 games. It freezes at random times too and not through a set sequence of moves. Other levels below this play fine so I know the main game is OK.

Lindark

Hello, this happens to me sometimes. Does waiting for lives to regenerate solve this problem?

jamie5

This is happening to me too and only on this level. I reinstalled the app and lost all of my boosters :-(