Can't log in, missing game functions

Danny9999

Is there still problems with Candy Crush Saga?

Can't log in, missing game functions, etc.

Thanks, Danny.

Lynette

Hi @Danny9999

I'll get your post moved to the Candy Crush area, I hope they can help.

In the meantime check out some troubleshooting: HERE

Crazy Cat Lad

Hi @Danny9999 !

What platform or device are you playing on?

What exactly goes wrong and what is missing in the game?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/356223/cant-log-in-missing-game-functions

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/356223/cant-log-in-missing-game-functions

Hi Danny, yes Candy Crush is still suffering from some problems.

• The Chocolate Box has been removed from most people's game.
• People still can't sign in on King.com
• There are still a few complaints about the 'Play' button not working.
• Depending on your outlook the Season Pass has missing tiers (it hasn't).
• Can't use your Power Pops as there is a glitch that prevents the 'USE' button from appearing.

Danny9999

In reply to "Crazy Cat Lad" reply.

Playing game on Windows 10 desktop computer.

Login problems: NO CONNECTION;

Candy Crush Saga plays with limited functions;

Daily treat machine works

Candy chronicles works

Fantastic five has been locked up for several days; showing numbers from time of lock up.

Daily Wins works.

Nothing else displays.

Leader boards;

Current level tracks my wins but does not keep other players current.

Levels this week and Rank screens are blank.

Most problems seem to be related to not being able to log in.

Thanks, Danny.