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Money taken, no gold bars given

srjoyce41srjoyce41 Posts: 3 Newbie

Several times this evening I have got to the end of a game, press continue and need to buy gold and when I do buy, no bars are given!

Best Answer

  • Glenn1972Glenn1972 Posts: 15,927 Legend
    Accepted Answer

    Hello @srjoyce41 , welcome to the King Community!

    Sorry that has happened. Many others have had the same happen to them today.

    For any missing rewards or purchases, please email Player Support directly from the game or you can contact them Here, you need you game ID for this

    If on mobile in your game:

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    Thank you and please let us know the result

    Accepted Answer

Answers

  • Hey! Would you like to give us your opinion?

  • Glenn1972Glenn1972 Posts: 15,927 Legend
    Accepted Answer

    Hello @srjoyce41 , welcome to the King Community!

    Sorry that has happened. Many others have had the same happen to them today.

    For any missing rewards or purchases, please email Player Support directly from the game or you can contact them Here, you need you game ID for this

    If on mobile in your game:

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    Thank you and please let us know the result

    Accepted Answer
  • srjoyce41srjoyce41 Posts: 3 Newbie

    I finally got the last 20 I bought (I only meant to buy 10) after logging in and out a few times ..... I can't complain I didn't get it but it is an annoying bug :)

  • Glenn1972Glenn1972 Posts: 15,927 Legend

    Thanks @srjoyce41 , that is helpful feedback for all us players!

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