Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Sam's streak bug
manavision
Posts: 56
Level 3
in Support
Sam's streak is very buggy...
Attached grabs will tell that first after winning 15 boards continuously, since the streak activated, I got only 50 points. (The second grab shows my win streak at 50).
Then after winning the 16th I get dropped down to 10
Go figure...
😡😢😭
0
Answers
-
Hi and welcome to the King Community
The issue is being looked into , for more Information please check this page
0 -
Thanks for a reply, but what I am experiencing doesn't seem to be a connection issue...
Also this issue is from September... It's been some time 😔
0 -
Hello @manavision you aren't the only one to have experienced their Sam's Streak losing points. Unfortunately there doesn't seem to be a fix for the issue yet, or even an acknowledgment that the issue exists. All you can do is carry on and hope things improve.
1 -
Thanks for the update...
I had this issue once before around the same time, but did not report it as there was no capture as proof.
Guess my only chance of winning a pinata goes down the drain.
Is there anyway the tech can restore or compensate...
1 -
@manavision whether or not the tech team can restore/compensate you for the faulty feature depends on who you listen to. I believe the official statement is that King do not replace any items lost if they were won through the game. On the other hand I have read posts from some people that say King are very good at giving you a few boosters if you complain.
Your screenshots should help a lot.
0 -
Let's hold out just a little longer! King is good about fixing issues like this. Thank you for sharing your stories and screenshots! Every person helps :)
1 -
Well the streak reset again today... And this is after clearing 3 boards
0 -
Just want to update.... No resolution to the issue raised 😔😠
0
