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Hello @chiso a chat feature would indeed be very useful in Candy Crush, but unfortunately the idea of a chat feature has been suggested many times before.
As the idea is an old one this makes your idea a duplicate, and duplicate ideas aren't allowed I am sorry to say.
Hello @chiso and a very warm welcome to our friendly community. As stated above - this has been suggested and not considered by the studio.
The studio is testing a team event where you are teamed with two random players and you can each gift help to the other two players (extra moves, booster etc.). Maybe if there is a lot of response it will become a permanent feature.
In the meantime I am closing this idea.
Thank you.