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Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Lost friends still not fixed from 2 years ago!!!
Answers
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Welcome to the King Community.
It may also be that you are having problems keeping the game connected to Facebook so please also try the following steps:
Please download the latest version of Facebook and the game from the App Store.
Check if you have the latest software and app version on your device.
It's also worth disconnecting your game from Facebook, force closing all apps, restarting your device and then reconnecting to Facebook.
If you do not find the solution through the above steps, follow the link below.
Thank you.
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Hello Hubbjay I would guess your issue is probably being caused by a new feature called Candy Connections. Candy Connections was supposed to allow you to choose your friends, but it didn't not work correctly causing a lot of people to lose a lot of their friends. Unfortunately there is no fix yet for this issue. You can read more about Candy Connections, and all of the complaints it generated in the discussion linked below.
