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Why is my game closing once I click play?
There were some issues with the game on the Windows app that caused the app closing down or crashing.
This has now been fixed!
If you still have issues with game when playing via the Windows app, please try our trouble shooting steps HERE.
When I click on play the game shuts down. Anyone else having this problem?
I am also having a problem loading Mindful Journey. When I click on Play the game shuts off.
Me too....I've repaired, reset, uninstalled & re-installed. It's borked!!
Same thing is happening to me. I unistallend and installed the game, but the issue is still there :(
mine too lol
Game loads but when you click on anything you get a loading wheel then game turns off completely.
Mine gane is doing the same thing
HELP
I've tried to restart the program many times, but every time I turn of the new event 'Sam's Sweet Streak', the program just shut down. Can anybody help me?
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It might be due to it being a brand new feature. It will be fixed soon :) Have a great day!
Hello, it seems quite a few people are having this issue. It may be a problem that King has to resolve for us :) Hold tight!
Hello, it sounds like quite a few players are reporting this. It may be something King needs to fix :) Hold tight!
Hi there, it seems quite a few people are having this issue. I think King will address it soon. Hold tight!
Hi there, it seems quite a few players are having issues with the game shutting down today. It may be that King needs to fix something :) Cheers!
Fixed now. Thank you.
Thank you for all your comments.
I deleted Candy Crush Saga and reinstalled it and retrieved my games from Facebook and it is running perfectly.
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I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
