Unable to make purchases

kiki1987

Hi I can't seem to buy anything from the store.

I click to buy and my credit card details come up but after I verify I get this error

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/360396/unable-to-make-purchases

Hello Kiki this is a long standing issue for Candy Crush. Please read the information in the discussion linked below for more information

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/360396/unable-to-make-purchases

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE 

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

melbrett

I have asked this question as well, whether it's purchasing my piggy bank or just buying more gold, and no in-app purchases work. I have tried all their "suggested" fixes but it still doesn't work. can a real human being help?

Crazy Cat Lad

Hi @kiki1987 !

Please check the thread here about the current issue:

https://community.king.com/en/candy-crush-saga/discussion/360415/temporary-connection-issue-11-january-2022

Lindark

It looks like this issue is fixed for me now. Good luck to everyone else, cheers!

NikkiNoodle

Error msg OR-RWE-03 keeps coming up everytime I try & purchase on candy crush today. Please help.

Crazy Cat Lad

Hi @NikkiNoodle and welcome to our Community!

The error code OR-RWE-03 is an issue in Google Play Store and the payments there. Please contact Google Play Support directly if you keep getting this error message on your device.

CrystalKing

https://community.king.com/en/candy-crush-saga/discussion/comment/1987219#Comment_1987219

User ID 104914375 I'm having the same issue,it's says "something went wrong at your end,try again later"