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Lives taken away

Dalton08
Dalton08 Posts: 10

Level 2

I had around 30 lives when I went to bed and when I woke up I had zero how can you give them back to me? Thank you

Answers

  • kiara_wael
    kiara_wael Posts: 155,384

    Hi and Welcome to the King Community

    Sorry that you lose your lives . Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

    This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

    Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

    Check also the page here about the Lives.

  • Dalton08
    Dalton08 Posts: 10

    Level 2

    I never done any update or reinstalled anything my lives were just taken and I would like them back please

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