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Connection error
Due to a connection error with your app I had to delete and reload the app. As a result I lost all my inventory. I took a picture of my inventory page before deleting the app, which I would be happy to send you. Can you reinstall my apps or provide me with gold bars to purchase them?
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Answers
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Hi @GHB2 as your boosters are stored on the memory of the device that you play Candy Crush on by deleting the app you deleted your boosters. King will only replace boosters that you paid for they generally do not replace boosters that you won.
This forum can't actually restore your lost boosters, only King can do that.
If you bought any of the boosters that you have deleted you will have to contact King directly to get them replaced.
Here is a link.
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Welcome to the King Community.
In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. Since the boosters are stored locally in the device's memory, uninstalling the app will cause you to lose all your boosters and free or earned boosters from game are not refundable.
However, Please check HERE
Thank you.
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You can credit gold bars to my account in order to compensate me for the lost boosters. It was an app malfunction and certainly not my fault. Please let me know if you are unable to make this right.
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Sorry, I'm a player like you and I don't have the ability to give you Gold bars.🙈However, you can try to get a refund by contacting our player support.😊
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