Season Pass

gueritagil2001

Just purchased the season pass and it still appears locked 🔒. How can I claim it?

Screenshot_20220131-071238_Gmail.jpg

kiara_wael

Hi and welcome to the King Community

All issues and questions , or any payment or purchase issues with your Google Play account, please contact Google Play Support directly.

All purchases and payments in all games and apps on Android devices are handled by Google.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/362323/season-pass

Welcome to the King Community.

According to your screenshot I can see that you have completed the purchase but have not received the benefit. This issue may also be due to a temporary issue, so check by restarting the game to see if your session pass is unlocked. If your problem is still not resolved, you need to contact our Player Support for a refund or solution.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

You will find more detailed information by following the link above☝

Thank you.