Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Lost Gold Bars
I went to use my gold bars to finish a game and the game locked up. I waited and the screen did not refresh. I closed the game and reopened it, and the gold bars I wanted to use were gone.
I have had countless other issues where I will agree to watch an ad for a booster and the screen is black, no ad loads and I waste my time and do not receive the booster. It happens many times per day.
0
Answers
-
Welcome to the King Community.
We're sorry for your inconvenience and your gold bar was lost due to app crashing. To avoid such problems next time, you need to follow some troubleshooting steps HERE.
On the other hand, the problem you encountered while watching the ad video has already been reported and work is underway to resolve the issue. Details and latest information can be found at the link below.
Thank you.
0
