I was player at level 3500 something and today signed in and returned to level 1? what is problem

Barb1955

I was player at level 3500 something and today signed in and returned to level 1? what is problem. Not starting from beginning.... Please check and reinstate me at my achieved level.

Fences

Try deleting ccs and reinstall it again. Then log in.

Fences

Try deleting ccs and reinstall it again. Then log in.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/363652/i-was-player-at-level-3500-something-and-today-signed-in-and-returned-to-level-1-what-is-problem

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored