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Every time I start a race the other players already finished

Brandt777
Brandt777 Posts: 3

Level 1

Every time I start a race the other players have already finished

Best Answer

  • kiara_wael
    kiara_wael Posts: 157,658
    edited February 2022 Answer ✓

    Hi and Welcome to the King Community

    At the moment due to temporary problems you are facing such a problem. Work is underway to resolve the issue and you will find detailed information Here

    Once the work for the Weekly Race is completed, your race will work normally again.

    Thank you

Answers

  • kiara_wael
    kiara_wael Posts: 157,658
    edited February 2022 Answer ✓

    Hi and Welcome to the King Community

    At the moment due to temporary problems you are facing such a problem. Work is underway to resolve the issue and you will find detailed information Here

    Once the work for the Weekly Race is completed, your race will work normally again.

    Thank you

  • Alienscar
    Alienscar Posts: 16,495

    Hi Brandt more than a few people have complained about their Episode/Fast Race being over as soon as it has begun. This being the case I would say that the cause of the issue must lie with King.

    Have you tried signing out of your game, restarting your device and signing back into your game. Sometimes this can cure simple errors, but if the cause of your issue is King then only they can fix it.

    One other thing to consider is that some people have posted about a glitch that is the opposite of yours. That is, some people have said that if they play one level and then exit the game when they start their game again they are moved to the end of the Race.

  • Deryck
    Deryck Posts: 1,376
    edited February 2022

    yikes. I had a snarky "maybe you should play faster" response at the ready...

    Until the same thing happened to me for the first time! 😱

    I'd literally begun the ep minutes before.

    Edit: It didn't even give me the 2 bars when I hit Claim! wtf

  • Brandt777
    Brandt777 Posts: 3

    Level 1

    I have tried everything even re installed the game but nothing helps

  • Alienscar
    Alienscar Posts: 16,495
    edited February 2022

    Hi @Brandt777 sorry to hear that. If reinstalling your app hasn't solved the issue then I am afraid all you can do is contact Player Support to see if they can help you.

    From what I understand you will require a lot of patience to deal with Player Support as they send a lot of automatic repsonses. Make sure you keep pestering them

    Good luck.

    Here is a link to Player Support


  • Lindark
    Lindark Posts: 5,713
    edited February 2022

    *Edited by CM: 😳 This post is spam/off-topic. Posting an answer that does not support the question. Please keep it in topic - Our House Rules. Thank you for your understanding and collaboration!

  • Anuragakola
    Anuragakola Posts: 1

    Level 1

    I m still facing the same problem , tried doing everything but it is not working , I m having this problem since I change my iPhone . I don’t know how to resolve it

Hey! Would you like to give us your opinion?