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Game just closes
This has been going on for 3-4 months now, the game just closes whenever I'm winning the level, today it did it just as I won it and i logged back in and didn't register that i win it and made me play it again, few times i lost boosters too. Its extremely annoying, even more so since its one of the ridiculously hard level
My phone is fine and the app is on the latest version.
Nobody in the DEV team fixed this all this time?
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Best Answer
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I have an iPhone , yes auto updates so it's current. CC also auto updates it. I make sure to connect through Facebook too. My app closed on me twice this week. One time when I was winning a level, the other was when my daily booster wheel was spinning. Result was I ha o replay the level an didn't get a prize from the wheel that day. I usually don't report the thing because when I do nothing happens.
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Answers
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Hi and welcome to the King Community
Sorry this has happened to you. please see post below for complete information
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Did you actually read my post? The link you posted has nothing to do with my issue. The game closes on its own in the middle of playing
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Seriously, nobody answers and fixes this crap that is still happening now for months? FWIW it only happens in the dumb @$$ iphone
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Actually @kiara_wael doesn't read the posts correctly sometimes.
This issue is sometimes associated with the device/ account. Sometimes, playing with another device will be successful.
Have you tried playing on another device?
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It happens to me too with the iPhone, especially when there are levels where you earn a lot of points, the game crashes. However, when I play from the computer this does not happen.
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well @kiara_wael should refrain from responding is she can't read lmao
I tried on android, and doesn't do it, but who has a million devices? lol
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Do you have only 1 device?
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Welcome back to the King Community.🥰
In fact, the main reason for the problem you are experiencing is app crashing.😪The app can crash for various reasons and there are several troubleshooting steps to fix it.
However, please try to find the solution by following the troubleshooting steps here and let me know.
Thank you.
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This has been happening to me as well for the last few months. Probably about a dozen times so far. I only play on an iPhone. The game suddenly crashes and disappears, ironically just as I’m about to win a level, sometimes losing boosters as well.
It is very frustrating! Please, King, fix this issue.
Debby
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I have an iPhone , yes auto updates so it's current. CC also auto updates it. I make sure to connect through Facebook too. My app closed on me twice this week. One time when I was winning a level, the other was when my daily booster wheel was spinning. Result was I ha o replay the level an didn't get a prize from the wheel that day. I usually don't report the thing because when I do nothing happens.
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