Chocolate box not working

Graham111

Before mine completely froze, I noticed a few days before when I completed and then started a new chocolate box that it would be a high grade one with gold bars, then later on when I logged on same day the reward had changed to easy reward, except the but the tasks didnt and were very hard for such a basic reward..

Lisao73

Any update on this issue?

Graham111

Getting worse now can not scroll down to friends list to give them lives, nor scroll down to friends that have given me lives, and also scroll down events page, so can not even see chocolate box now.

AdelZauk

I was have same problem and i solve it

1-logout your account from candy crush

2-close candy crush

3- clear cache

4- open candy crush and play from level 1 to level 97 (without log in by account)

5- chocolate box will appear after level 97

6- play all chocolate box till get a prise

7-log in your account chocolate box will open normaly