Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
🛡️5️⃣ Fantastic 5 missing / not showing up?
Comments
-
I’ve also lost my fantastic 5. I’m still visible on my team but I no longer have it on my phone. Can this please be sorted
3 -
Please try to contact King and report it. We have been doing so since about March 8th. It’s an ongoing problem affecting many of us. So far there is no definitive answer from King. Same thing happened to me. I’m visible to me team but not to me! I get no prizes. Nothing. Make noise with King. Maybe we can finally get fair treatment. Hope it works out well!
3 -
Patty, to whom exactly should we report it?
Thank you!
1 -
the person I heard from last is Yuu. Their email is *****. I think that is correct. Tried so many. I hope that works.
(EDITED by CM - Personal information)
1 -
I'm afraid you're not the only one. If your friends still see you in the team, but on your end the event is gone, please check out this post (they should be looking into it, it's been reported):
0 -
May I ask if you have read all complaints @Crazy Cat Lad? Plus if you had a close look at the screenshots I posted? Those were send to me by my friends. This isn't the usual event missing. That's just a lousy excuse, and it's the easiest way out for you. Something really is messed up with this, and should be looked into. Or are you maybe losing control over the game? Please dig a little bit deeper to get this sorted. If you could do that, you'd be showing you care. Thanks in advance.
0 -
Can someone help me on how to fix F5 features? My F5 is missing which i was unable to claim rewards
0 -
The info you're coming up with is the same lousy excuse as one comment made by Sukanta Biswas by the way. It won't do, you're getting more and more people frustrated. Do you really want that to happen??? I don't think so. Not if you care.
Thanks for listening.
0 -
Hi and Welcome to the King Community
For more information F5. please check this page
If you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewa
0 -
@Crazy Cat Lad your answer shows that the feedback provided by this community has no real purpose.
The Fantastic 5 like all bonus games and events are never permanent features in the game.
This means, that these extras can be unavailable for some time on some platforms or devices, some regions or for some players.
Your community has told you that they have a problem the response needed is not the 'cut and paste' answer that you have provided.
The fact that so many people have lost their Fantastic Five all at the same time is proof enough that the loss isn't 'random' and is instead a direct action by King.
Jose is right the fact that people that have lost their Fantastic Five feature are still collecting points for their teams is all the proof needed to show that the issue is being caused by King.
All this community needs is a reason why this has happened. Honesty is the best policy as the saying goes. If it is a deliberate action then that is fine. Frustrating, but fine. Saying a feature can be unavailable for some time is not acceptable as that is not how computer scripting works.
Maybe you would like to explain why it is that out of everyone affected the only person that got their feature back was Candy Moderator @Sukanta_Biswas. That doesn't strike me as random at all. It strikes me as underhanded.
2
This discussion has been closed.
