💰️❌ Facebook issue with purchases (game freezing/ giving error message)

Pepdal

I have been having issues on Android for about a month. What's going on?

NickieS

Its been a week now and still not connecting so I am unable to use my gold bars, using up boosters I dont want to use and failing levels I should be able pass. This morning, my daily booster (the big wheel you had to build up daily) has yet to appear and lives I had been gifted have disappeared.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/366594/when-is-the-app-store-for-candy-crush-on-facebook-going-to-be-fixed

Hi and Welcome to the King Community

Sorry for the inconvenience. If any news will let you know. Plaese keep on eyes here

https://community.king.com/en/candy-crush-saga/discussion/366209/%EF%B8%8F-%EF%BB%BFfacebook-issue-with-purchases-game-freezing-giving-error-message

Thank you

Annasus

Questa mattina per un attimo il problema dello Store era sparito, sembrava tutto a posto e invece noooooo , è stato solo un attimo!!!!

DIDIERMASSé

plus d une semaine sans pouvoir utilisé appl store on ce fout de notre gueule on devrait boycotté ce jeu de merde il ce foute bien de notre gueule

donnab40

Any idea when this will be fixed??

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/366613/still-cant-access-app-store-or-use-gold-bars

Hi and Welcome to the King Community

Sorry for the inconvenience. If there is the latest news will let you know , Please keep on eyes  here. Thank you

lkhayden

Makes me not want to purchase or play this game anymore.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/366617/why-is-it-taking-so-long-to-fix-the-app-purchase-problem-with-facebook

Hi and Welcome to the King Community

Sorry for the inconvenience. If there is the latest news will let you know , Please keep on eyes here. Thank you

Alienscar

I imagine it must be quite frustrating @lkhayden not being able to purchase something.

Unfortunately no one here can answer your question as we are all just Candy Crush players rather than people that know any technical details.

The people that can help (@Crazy Cat Lad, @Pounawea) don't seem to want to. That is, the support thread that posts like yours get moved to doesn't answer the question that everyone is asking. When will the issue be fixed? The support thread just acknowledges that there is a problem it doesn't provide a solution, or a timescale to fix the problem. This kind of 'support' isn't helpful as everyone knows there is an issue, but what everyone wants is a solution, or a date the solution will be provided.

Sorry that I can't offer you any real help with the issue.