Candy Crush shop won't open - points are not being given for steps completed.

sher54

Anyone else having problems with credit not being given for steps completed; shop won't open; paid for candy chronicals - $ was deducted from bank acct but never showed up on my games.

ron326510

yes i am having that problem to

herbe1007

I can't buy anything,it keeps tellingmeomoney was removed.

mckinneyfran

I was finally able to purchase bars but now can't use them! How do I fix this?

Crazy Cat Lad

Are you playing on Facebook?

If so, please check the thread here:

https://community.king.com/en/candy-crush-saga/discussion/366209/%EF%B8%8F-%EF%BB%BFfacebook-issue-with-purchases-game-freezing-giving-error-message