Game froze, lost streak and GOLD bars!

merissaparry

Its happened twice today my level froze after I beat the level and I had to close out of the app and lost my win and my streak. Before today I had a streak of over 250! I had to purchase two boosters and lost my gold bars too. LEVEL 851 & 859

Fences

Sorry for your loss of boosters. Sometimes bonuses can spontaneously disappear when you least expect it.

Try checking if you have a stable connection to the internet.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/367417/game-froze-lost-streak-and-gold-bars

Hi and Welcome to the King Community

Make sure update your app here and This issues being looked into. For more information please check this page

https://community.king.com/en/candy-crush-saga/discussion/354606/%EF%BB%BFgame-freezing-when-level-ends

eishaaa

help!!! Game froze and lost out on 25 bars, it did not refresh . Not fair , please do something about this.