Stored Boosters have not appeared

JellyIce

As we cannot play on King.com anymore, I have downloaded Candy Crush on my phone. My progress and everything else has transferred apart from my boosters.

I have a significant number of boosters; of the ones you choose before starting a level and the ones you can use during the level. They have not appeared on my account which has incredibly disheartened me. I remember the number of how many of each booster I have, but now, they are all gone :(

Also, my friend list has not been updated. I had one friend and they are not appearing on it which makes me sad.

Please help me retrieve my stored boosters.

I look forward to your reply.

kiara_wael

Hi and Welcome to the King Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please check links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it