Failure of purchases

KimberlyZ

Once again your system is failing. I am unable to buy items in the store.

DarDarW

Hi @KimberlyZ welcome to the community, I am just a player like you and I am not sure if this will help but I found this bit of info... fingers crossed it helps... if not there are tons of great people here that love helping others ... good luck! 🥰

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/368979/failure-of-purchases

Hi and Welcome to the King Community

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

Lindark

Are you able to try signing in and out of your account? I've had this fix the issue for me before :)