Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Failure of purchases
Answers
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Hi @KimberlyZ welcome to the community, I am just a player like you and I am not sure if this will help but I found this bit of info... fingers crossed it helps... if not there are tons of great people here that love helping others ... good luck! 🥰
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Hi and Welcome to the King Community
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Are you able to try signing in and out of your account? I've had this fix the issue for me before :)
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