🍬 Candies are not moving on Facebook

guitysalehian

I have same problem.

Lindark

Hello, are you playing on Facebook? Many players are having issues on this platform. Try downloading the app from the App Store and play on there instead :)

beatlelover

I am having the same problem on Facebook, someone please help.

I don't want to play on the app if possible.

Munster

can ADMIN add a "LIKE" button... to the "Did this answer the question"

SharynRuhterPoggi

I play on my laptop and I have not been able to move candies now for four days.

chaehong70

Hi,

May be u try to update the game. Or try to log out, clear cache, reboot your device then log in again.

Hope it can fix .

beatlelover

https://community.king.com/en/candy-crush-saga/discussion/370169/how-do-i-fix-this-cannot-move-candies

Me either Sharyn, cleared cache, logged out, loaded the Candy Crush app on windows and still cannot move the candy, I see the cursor, does bonuses but still will not play game.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/370148/candies-not-swapping

Hi and Welcome to the King Community

Please check this page , may help you

https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer

José_Savelkoul

Are you able to click and drag???

Crazy Cat Lad

Hi crushers!

This issue with candies not moving or levels being frozen in the game on Facebook is being looked into at this moment.

We will post any news or updates on this on the thread here.

Thanks for your patience!