I spent 5 gold bars to get more lives but I only got 15 minutes of unlimited color bombs, can I be r

Lewisa77

Is there any way I may be able to get a reimbursement for my 5 gold bars and compensation for being misled and or mistaken?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/370408/i-spent-5-gold-bars-to-get-more-lives-but-i-only-got-15-minutes-of-unlimited-color-bombs-can-i-be-r

Hi and Welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/370408/i-spent-5-gold-bars-to-get-more-lives-but-i-only-got-15-minutes-of-unlimited-color-bombs-can-i-be-r

Hi and Welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

Tess92

https://community.king.com/en/candy-crush-saga/discussion/370408/i-spent-5-gold-bars-to-get-more-lives-but-i-only-got-15-minutes-of-unlimited-color-bombs-can-i-be-r

Hi @Lewisa77 and welcome to the King Community!🤗

I'm sorry this happened!

If you want to have a refund of your golds bars, please contact the Player Support:

https://soporto.king.com/contact

Here you can find your Game ID:

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Lindark

5 gold bars isn’t too much of a loss thank goodness! Sorry this happened to you, I do it sometimes too. Oof!

Lewisa77

Yes you're right, No 5 gold bars isn't much of a loss! But at the same time.. it wasn't 5 it was 10!!! And that's besides the point.. whether it had 5,10,100, or 1!!! They were supposed to be added to my account.. That's MY MONEY, I PAID FOR/PURCHASED THEM! THEREFORE, I EXPECTED TO GET WHAT I PAID FOR.. NOTHING MORE, NOTHING LESS! NOT TO BE MISLED OR FED FALSE ADVERTISEMENT!🤦🏾‍♀️