Why I’m I not getting my rewards

Val_Little

I get the video and then I don’t get the prize why?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/371143/why-i-m-i-not-getting-my-rewards

Hi and Welcome to the King Community

If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Lindark

Some people report not being able to complete the video, which means they don't get the reward. It's a glitch that happens unfortunately. Try rebooting your phone and see if that helps :)

Val_Little

I play on iPad, it has not made any difference.