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10 gold bars for extra moves and the game froze

sazzypants
sazzypants Posts: 2

Level 1
edited May 2022 in Support

I used 10 gold bars for extra moves and the game froze as I used them so didn’t get the moves and the 10 gold bars were still taken!! Please can I have them put back?

Answers

  • kiara_wael
    kiara_wael Posts: 158,038
    edited May 2022
    https://community.king.com/en/candy-crush-saga/discussion/371871/sarah-orr

    Hi and welcome to the King Community

    Please email or Player Support from the game's Settings and Help Center,for refund and compensation

    You can also email them from here:Player Support Team here. and tell your Game ID there.

  • Lindark
    Lindark Posts: 5,713

    This was bad timing for your game to freeze! Sorry this happened to you, it is very frustrating. Hopefully you are able to get them back, but at least it was only 10 gold bars. That's not too many!! Have a great day!

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